What we collect
When you submit a recovery request or contact us, we collect the details you provide — typically your name, phone number, email address (if given), vehicle details and location information.
How we use your details
Customer details submitted through the recovery form are used to respond to enquiries and to arrange recovery, roadside assistance or vehicle transport. We may call, message or email you about your specific request.
Sharing
We do not sell your information. We may share necessary details with a recovery operator or claims partner where this is required to provide the service you have asked for.
Storage
Request details are stored securely and kept only as long as needed for service delivery, accounting and legal requirements.
Your rights
You can ask us to confirm what details we hold about you, correct anything that is wrong, or delete information that we no longer need to keep. Contact us on 07549 325413 for any privacy request.